Welcome to beachtotetop.com, your reliable online store for swimming pools, inflatables, and beach accessories throughout Switzerland. We are committed to ensuring a smooth, safe, and timely shipping experience fully compliant with Swiss consumer protection laws. Please read our Shipping & Delivery Policy carefully.
We deliver to all cantons and regions within Switzerland. Currently, we do not offer international shipping.
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or Swiss public holidays will be processed on the next working day.
If delays occur, we will notify you promptly via email.
We work with trusted Swiss carriers to ensure your orders arrive safely and on time. Shipping options include:
Delivery times may vary due to weather, regional conditions, or carrier delays beyond our control.
Shipping fees are calculated based on the size, weight, and shipping method of your order. These fees will be clearly shown during checkout. Orders over CHF 200 qualify for free standard shipping within Switzerland.
Please provide a complete and accurate delivery address. We are not responsible for delays or lost shipments caused by incorrect or incomplete address details.
If your shipment is returned due to an incorrect address, additional shipping costs may apply to resend your order.
Once your order has been dispatched, you will receive an email with tracking information so you can monitor your shipment.
If delivery cannot be completed, the carrier may leave a notice with instructions for rescheduling delivery or picking up your package. If the package is returned to us after multiple failed delivery attempts, you may be responsible for re-shipping fees.
If your order arrives damaged or is lost in transit, please contact us within 48 hours at info@beachtotetop.com or call +41 31 556 21 90. We will promptly investigate and arrange for a replacement or refund where applicable.
This Shipping & Delivery Policy complies with the Swiss Code of Obligations (OR) and the Federal Act on Unfair Competition (UWG). Nothing in this policy affects your statutory rights as a consumer under Swiss law.
For any questions about shipping or delivery, please contact our customer support:
Thank you for choosing beachtotetop.com for your swimming pools and beach accessories. We are committed to providing a reliable and enjoyable shopping experience.